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Medical Receptionist

Job Introduction

Your World Healthcare is currently recruiting a Medical Receptionist based in North London on a temporary basis.

Job Description

Your World Healthcare is a leading specialist healthcare recruitment agency, placing a range of healthcare professionals including Non-Clinical and Clinical positions.


Job Title: Medical Receptionist

System Knowledge Required: EMIS Web (preferred, however, other healthcare system knowledge may also be considered)

Location: Hackney

Job Type: Temporary

Duration of booking: Expected to last until end of December 2021, however, potentially may be longer

Proposed start date: ASAP

Sector: Healthcare

Band: N/A

Remote working option: No, this position is based on-site.

Hourly Pay Rates:  £10.00 - £10.50 PAYE Inclusive of Holiday Pay or £11 - £11.50 umbrella per hour (depending on skill and experience)

Working Days and Hours: 8:30am – 4:30pm (with 30 mins unpaid lunch break) Monday to Fridays

Job description

  • Acting as first point of contact, assisting with general enquiries in a pleasant and helpful manner in person, via telephone and via email (if necessary)
  • Book and re-schedule patient appointments
  • Provide administrative support
  • Update patient information onto EMIS-Web daily, demonstrating great level of accuracy
  • Use MS Office Applications daily, including Excel, Word, and Outlook
  • Ensure all telephone calls are handled in a timely manner with sensitivity and professionalism
  • Obtain relevant test results and ensure patient clinical notes are up to date and contain all information required for consultation
  • Deal with incoming communication and correspondence, handling, delegating, and generating responses quickly and appropriately
  • Liaise with non-clinical and staff and hospitals when required
  • File patients’ files and correspondence
  • Sorting of mail


Skills Required

  • Previous experience working as a Medical Receptionist/Administrator within a GP Surgery, Medical Practice, Hospital or NHS environment
  • EMIS Web experience (desirable, however, knowledge of similar healthcare systems may also be considered)
  • Smart Card Held (preferable)
  • Good administrative skills
  • Experienced booking appointments in a busy diary
  • Good interpersonal and communication skills (with ability to manage phone lines and deal with professionals and patients)
  • Appropriate handling of sensitive/confidential information


We are an equal opportunities employer

To discuss this opportunity in more detail, contact the Non-Clinical Recruitment team at Your World Healthcare on 0207 220 0814.

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